In the event of recurring document level errors, what would be the best immediate action?

In the scenario of recurring document-level errors, the best immediate action is to download the affected files. This approach allows for a targeted investigation of the specific issues causing the errors. By focusing on the problematic documents, one can analyze their content, formatting, or any anomalies that might contribute to the errors. This selective attention enables more efficient troubleshooting, as it avoids the unnecessary complications that can arise from larger actions, such as retrying the entire set, which could lead to repeating the same errors without resolving the underlying issues.

Downloading the affected files also ensures that no important data or context is missing in the process of diagnosing the error. It sets the foundation for an informed report to administration or a more in-depth rectification strategy. Engaging directly with the files can reveal patterns or recurring issues that may not be visible when looking at the larger data set. This method fosters a proactive problem-solving attitude and can accelerate the resolution process, helping prevent similar issues from occurring in the future.